Q&A

  • 1. Can I register my company myself?

    Yes, just click on register button, complete the required fields and we will contact you within 24 Hours to activate your account.

  • 2. Do I need training?

    No, just follow the steps in the Quick Start Guide (download and print the Quick Start Guide) or watch our Video Tutorials

  • 3. What does it cost?

    R 15.00 per employee/payslip up to 5 Employees
    R 10.00 per employee/payslip 6 to 10 Employees
    R 8.00 per employee/payslip 11 to 20 Employees
    R 5.00 per employee/payslip 21 to 50 Employees

    Examples:


    Company ABC employs 2 weekly employees
    2 employees X R 15.00 per pay slip x 4 weeks = R 120.00 per month

    Company XYZ employs 2 fortnightly employees
    2 employees x R 15.00 per pay slip x 2 fortnight = R 60.00 per month

    Company KLM employs 2 monthly employees
    2 employees x R 15.00 = R 30.00 per month

    Please contact us for special rate if more than 50 employees.

    Cost are per pay slip generated and there are no setup, registration or annual license fees. The 1st 3 months are free, thereafter the system generates a debit order that the user have to print, sign and fax/email to MPO.

  • 4. Do I need internet access?

    Yes, this ensures that all statutory requirements are always up-to-date, and you could access your information any time from anywhere.

  • 5. Will I comply with all statutory taxes (SARS, Basic Conditions of Employment Act)?

    Yes, the system calculates all statutory taxes and generates all statutory tax reports required.

  • 6. What if I need assistance?

    Email your query to support@mypayrollonline.co.za and we will gladly assist by helping you set-up your company, employees, process a pay run or generate a report

  • 7. What if some employees get paid weekly and some monthly?

    The system allows for all pay cycles, whether weekly, fortnightly, monthly or a combination of all three.

  • 8. Can I pay my employees by EFTS or cheque?

    Yes, you can capture your pay data on your EFTS system or issue cheques

  • 9. Is the system fast?

    Yes, after initial loading/login, adding and saving data are done immediately, no waiting for system to load

  • 10. Is my data safe and available?

    Yes, our server are hosted by Hetzner. Hetzner was established in 1999 and is South Africa's largest hosting company, kept behind Firewalls and ensuring maximum uptime.

  • 11. I manage payrolls for various companies, can I add multiple companies?

    Yes, please visit Support Page for how to add additional companies to your Username.

 

 



MyPayRollOnline


  • Set-up NOW! In 4 easy steps
  • No waiting for loading after login
  • Payroll made easy – really easy to learn
  • Produce payslips and comply with requirements
  • Access your payroll data any time from anywhere
  • Pay per payslip
  • Weekly, fortnightly and monthly cycles
  • Generate reports
  • Always up to date
  • SARS e@syFile compatible
  • Build-in Employee Scheduling
  • Build-in Time and Attendance Register

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